We ensure the best quality items delivered to our customers. However, if you are not pleased with your purchase for any reason; you may return the product unused, and in the same condition as you received it, in its original packaging within 2 days from the date on which these goods are delivered. We shall issue 60% refund of the cost of the product (40% shall be charged as Order Processing charges, maintenance charges and other misc charges.)
Any returns for customized stitched clothing, custom made / stitched clothing, including readymade stitched sarees or sarees stitched with custom blouse are not accepted. Refund below 25000 INR will not be processed.
In case you need to return any product, you will need to inform us, prior sending the items back to us. You may reach us via email or call. If you return the package without notice, it SHALL NOT qualify for any kind of refund of payments.
Send us the return package on the address mentioned in Contact us page. Company will not bear any return shipping cost. Is not eligible to refund the shipping charges paid by you while you ordered the items first. Also, we shall not refund the customs duties or taxes, if applicable, or paid by you at time of receiving the goods.
At any point of time, the refunds will not exceed the actual value of the goods.
You cannot cancel or claim refund in the case of partial orders, custom stitched products will not be liable for any kind of refunds OR replacements even if the products are at our warehouse.
You can claim returns in case of any defected or damaged items like stained outfits within 24 hours of the items received. You need to submit clear digital high resolution picture for the same.
In case of product return, we will issue a quick refund once we receive the product back at our office.